1 reviews | Active since May 2016
Lack Of Service
For a month i have had an open case with telkom, to date not one person has phoned me after myself leaving about 30 messages for somebody to call me regarding my case. I have spoken with 2 team leaders with no joy. I am simply trying to migrate my data package to a higher package (GIVE TELKOM MORE MONEY) but with no joy. My business has lost income due to the delay from telkom and i am currently in the communications with a lawyer to retrieve the costs from telkom. I urge you to urgently contact me at the soonest to resolve the issue. Please note that this is a written warning to telkom regarding the matter. Michael Bowles *** *** ***
Hi michaelbowles
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM230777
Regards
Luleka
Telkom Social Media Team
Hi michaelbowles
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM230777
Regards
Luleka
Telkom Social Media Team