MP
Michelle P

1 reviews | Active since Jun 2010

31 Mar 2016, 11:16

LACK OF SERVICE

Following my recent complaint on this platform, I received an sms from Keagan with a reference number, followed by a call from Wesley. Well, still 9 days later and we still have NO LINE AND NO ADSL. Out of desperation, we have ordered another line, but that can only be installed from 4 April. We have been without service for 9 weeks!!!<br> Never, ever, have I experienced such useless service!! To top that off, they send us an account for March - really!

0
Replies (1)
Telkom
Telkom's reply31 Mar 2016, 13:20
Official
Hello mpheiffer,

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team