MC
Martie C

1 reviews | Active since Jun 2015

26 Dec 2015, 08:52

LACK OF SERVICE

I'm so fed up with the service at Telkom. They confirmed that a consultant would come out to move our business lines to the new premises on 24 December. It was an all day appointment so I had to sit at the premises the entire day! As would be expected no one turned up. Now I get a message that they would like to send out someone on the 28th. No excuse whatsoever for not honouring their commitment the first time around. To top it all off, I now have to cancel my plans for 28 December as I cannot afford not to have this done before the new year. This will also be an all day appointment. I'm not even sure if they are going to show up...and who can blame me. Like I said...FED UP!

0
Replies (1)
Telkom
Telkom's reply26 Dec 2015, 09:13
Official
Hello MiaCraill,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM181434

Regards
Narriman
Telkom Social Media Team