sC
simon C
1 reviews | Active since Jul 2013
24 Nov 2015, 09:13
Lack of Service
Its been 8 days since a technician visited me, before that I waited 4 days. In the meanwhile Ive had no service on my line!. Sent through fault reports, tried calling. Got fault number BUT still no response. today is day 8!<br> Even contacted Telkom on twitter. \We're sorry for the inconvenience"Blah Blah Blah<br> What do I do now?"""
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Telkom's replyOfficial
24 Nov 2015, 09:56Hello phunguy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170910.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170910.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply24 Nov 2015, 09:56
Official
Hello phunguy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170910.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170910.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team