Lack of Service

I took out a data deal with Telkom through UNISA for UNISA students in February of this year, and to get the contract up and running, i had to resort to Hello Peter for assistance from Telkom.<br> <br> What do you know 6 months later, i am caught up in the same web again after renewing the deal, after paying the required amount. I waited anxiously for Telkom to activate the deal. Payment was made to Unisa and renewal was done on the 13/08/2015 and on the 14/08/2015 with payment reference *** I received notification that the application has been sent to the service provide being Telkom and to date I have not heard anything from Telkom.On 09/09/2015 I decided to go to Telkom store in Rosebank and a lady by the name of Nadia told me that everything is done and the data should reflect on my account. None of that happened. <br> Yesterday 22/09/2015, i went back to the store cause my data was not loaded by Telkom, a lady by the name Marcia, tried her best to assist and when she couldn't she asked her colleague for assistance. And was assured a phone call to tell me that the matter has been resolved - I am still waiting.