Lack of Response for Installation

Since one cannot get through to Telkom telephonically, i chose the option to go online to select the service i require, and requested a call back. <br> I sent through three online requests, and tried calling about 5 times, and no response. <br> All i want is a telkom line installed with ADSL connection.. how difficult can it be - surely you have enough consultants to handle Outbound and Inbound queries... <br> <br> i doubt anyone would even take this query seriously..