Lack of resolution to previous complaint(SM197760)

Not happy with how this was handled. Once again a technician came past and refused to acknowledge the issue. There was also a follow up from the Social media Team saying that I should describe the issue to them, but after replying to that email with as good of a description that I could give, I have had nothing but absolute silence from Telkom on the matter.<br> It is closing in on 2 months since I reported the issue originally.<br> <br> Previous complaint is here: http://hellopeter.com/telkom/complaints/telkom-refuses-to-fix-line-***<br>