Lack of professionalism and respect

Good day<br> <br> I called into the centre to purchase 1G of Telkom to Telkom Recurring data and instead i was loaded with an all networks bundles,Then i called in again for the second time for them to rectify their mistake,i was told they cannot do anything.When i ask the lady how can you not be able to give me the telkom to telkom data because i had done it before,she starts giggling and then when i ask her what the giggling was all about,she says she is not giggling whereas she did it twice during our conversation.I am very disturbed,actually i am disgusted about Telkom call centre employees towards its customers.<br> I will definitely be moving to another network because of such behaviour that shows lack of professionalism.<br> <br> I expect to be treated with respect as a paying customer