Lack of process

<p>Place an online order for telkom LTE uncapped service.</p> <p>After 4 days of waiting to finally speak to a representative and going through the process of getting approved and confirmed that all was in order I was told that I would recieve the equipment in 5 to 7 days.</p> <p>The call happend exactly 2 minutes after a co-worker went through the same process and also had the confirmation.</p> <p>The co-worker has this morning recieved his equipment and has been reca'd as is process and I still have NOT recieved my equipment! Today is the 10 day after the call!!!</p> <p> </p> <p>Further the service agent was the very same as we both spoke to her sequentially on the very same phone and call.</p> <p>There are no excuses!</p> <p> </p> <p>Does this matter need to go on other social media streams? Incidently I do run several websites with good traffic numbers, maybe I could get other website publishers I know involved... Published in the print and various news outlets next?</p> <p> </p> <p>What has happened?</p> <p>This is not right and reaks of mal-administration!</p> <p>Is this the type of service provided by the oragization.... Is this how they treat clients.......Is this the kind of service others can expect?</p> <p>Extremely dissapointing.</p>