CH
Cameron H
1 reviews | Active since Jan 2016
23 Jan 2016, 10:46
Lack of knowledge!
So let me explain,<br> <br> We have had issues with Telkom for over 3 weeks now.<br> The problem stemmed when Telkom added the incorrect items to our bill which caused our line to be cut off because we had numerous open disputes.<br> <br> Since they suspended and then reinstated our service(ADSL Line), we have had pings between 300ms-3000ms almost indefinitely
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Telkom's replyOfficial
23 Jan 2016, 11:50Hello Cuddlesy69,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM191687
Regards,
Hilary
Telkom social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM191687
Regards,
Hilary
Telkom social Media Team
Telkom's reply23 Jan 2016, 11:50
Official
Hello Cuddlesy69,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM191687
Regards,
Hilary
Telkom social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our technical department and feedback will follow.
Your reference number is SM191687
Regards,
Hilary
Telkom social Media Team