lack of interest clearly by amount of complaints

We have logged continuous calls with Telkom ref 146ctk060215 Ref no 670579 Fault 210CTK250115 Fault 146CTK060215 as you can see the agent even escalated as she seen how many times our line is dropping and how slow its syncing. <br> <br> However telkom seems uninterested to fix this ongoing problem that is persisting since October from escalations to even logging a complaint on line we have received no joy ... no feedback and no resolution to this problem..our next step would be to seek some customer protection service etc or something to ensure we receive the service we should be getting. It would be simple to say we would cancel the line because then 1 less problem for telkom. Its either the technical dept ot the exchange or the underground agents are lazy telkom just doesnt give 2 ticks about there terrible service and doesnt really care about customer satisfaction...<br> <br> We await your feedback as to why our issue is not being resolved as well when this will be resolved...<br> <br> <br>