Lack of follow up

<p>Hi. This is the third time I am addressing the same issue on hello peter regarding failure to cancel as per a request submitted in December. </p> <p> </p> <p>The details have have been submitted more than three times and the issue never gets resolved. </p> <p> </p> <p>Are re there any processes at Telkom because to sign up it took a phone call but it's taking half a year to cancel despite having followed procedures and no one in store or on the phone will assist... they all say the same thing but no one goes the extra mile. </p> <p> </p> <p>Really pathetic service telkom. </p>