SD
Siyasanga D
1 reviews | Active since Dec 2014
09 Apr 2015, 17:24
LACK OF FEEDBACK
I APP**** FOR A CELLPHONE DEAL ONLINE VIA TELKOM MOBILE WEBSITE ON 07.04.2015. NO FEEDBACK WAS RECEIVED TILL THIS HOUR. I PHONED TELKOM MOBILE THIS MORNING AROUND 11:00AM, A CONSULTANT TOOK MY DETAILS AND ENSURED THAT SALES AGENT WOULD CONTACT ME WITHIN AN HOUR. 2 HOURS PASSED ON! I CALLED AGAIN, A CONSULTANT PROMISED THAT I WOULD BE CONTACTED BY ONE THEIR AGENTS SHORTLY. THAT WAS AROUND 2PM, STILL NO CALL!!<br> <br> CAN SOMEONE PLEASE FOLLOW ON THIS.
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Telkom's replyOfficial
10 Apr 2015, 15:12Hello Sanga66,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102350.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102350.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply10 Apr 2015, 15:12
Official
Hello Sanga66,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102350.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102350.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team