LACK OF FEEDBACK

It is amazing how each time I have to get feedback from this company is only when I complain. Here I am second time on another month complaining about the same thing LACK OF FEEDBACK. They've had my device for over two months and not a mere e-mail nor phone call was made to me with regards to progress. Each time I have to get feedback I have to bull doze their walls. I am sick and tired of their pathetic service it is not even funny. A Matshepo and Thabo were forwarded my query by Pauline and neither of them send feedback. How ridiculous is this??? I am a tired and annoyed client whom Telkom Moile has just lost.