LACK OF FEEDBACK

I LODGED A BILLING QUERY FOR A DATA CONTRACT THAT YOU REKNEWED WITHOUT MY CONSENT. TILL TODAY I AM YET TO RECIEVE ANY FEEDBACK. YOU RESPONDED ON MY PREVIOUS COMPLAINT BUT IM SURE THAT WAS JUST TO MAKE OTHER PEOPLE THINK THAT YOU RESOLVE CUSTOMERS QUERIES BECAUSE YOU DONT. YOU LIE THAT YOU WILL GET BACK TO THEM AND AFTERWARDS THEY WILL HEAR NOTHING. I CALLED YOUR CALL CENTRE TODAY AGAIN AND I WAS NOW TOLD IT WILL TAKE 21 DAYS FOR YOU TO RESOLVE MY QUERY.WHY SHOULD IT TAKE 21 DAYS TO SORT OUT A CONTRACT THAT YOU CLEARLY *******LY REKNEWED. I REFUSE TO PAY YOU TILL YOU SORT THIS OUT AND MY PHONE WILL PROBABLY END UP DISCONNECTED BECAUSE THAT IS WHAT YOU ARE GOOD AT. FROM NOW ON I WILL GO TO ALL SOCIAL MEDIA PLATFROMS TO INFORM THEM ABOUT YOUR ********* PRACTICES AND YOUR LACK OF INTEREST ACCOMPANIED BY YOUR LACK OF CUSTOMER SERVICE. I AM CURRENTLY LOOKING TO HAVE A CONTRACT BUY OUT BECAUSE I WOULD RATHER PAY MORE AND GET GOOD SERVICE THAN STAY WITH A NETWORK THAT TOTALY HAS NO REGARD FOR ITS CUSTOMERS. THE TELKOM I SIGNED 24 MONTHS AGO WAS EXCELLENT BECAUSE YOU HAD TO WIN CSUTOMERS BUT NOW THAT YOU MORE ESTABLISHED YOUR SERVICE IS JUST PATHETIC. *** IF YOU CARE TO FOLLOW UP.