LACK OF DILIGENCE

I have setup a debit order TWICE with Telkom however it is still NOT active and i must manually pay. I have just spent the last 30 min trying to chat to an agent for my concern and stressed if we get cutoff to please call me. Obviously no call received so yet again i am resulting to hello peter because this is the only way things get done with Telkom. Please ACTIVATE my requested debit order.<br> Further to this i go online to pay this months bill otherwise my line will be suspended however it wants me to again pay last months bill to??<br> A residential address that i vacated and cancelled the line a year ago still reflects on my invoice for this new account at my new residence. Why is this when i completed application forms with the new address and a technician even came to the new address? but a year old address reflects on my invoice??<br> <br> Telkom i am tired, why do i need to resort to Hello Peter to get anything done with you people?? It is pathetic!