Lack of customer service

<p>I've used Telkom as my ISP since 2012. I requested 2 weeks ago (via call centre) to have my line moved. Nothing happened. I went into a telkom shop in Fourways to follow up on same.</p> <p> </p> <p>In follwing up, I spoke to the most uncompetent individual who could not tell me anything further than it's with the back office and beyond my control. </p> <p> </p> <p>I am infuriated as I'm being negatively impacted by this. I've liked having Telkom as an ISP, however, I am seriously considering moving to a different ISP just to get a line in my home.</p> <p> </p> <p> </p>