Lack Of Customer Service

<p>I lodged a complaint regarding incorrect info supp**** to me by Telkom Mobile when I purchased my unlimited contract. I was advised that there was a two year warranty on my device. This was told to me by the sales consultant. My device went fault at the beginning of the year & was sent in for repairs only to find out that there is only a 1 year warranty. I called in to the Telkom Mobile call centre who further advised it was a 2 year warranty??? Thereafter I recieved another message stating that I need to pay R188 to get my device back unrepaired. reference number provided was TRL013843. I dont understand the lack of communication in this company. I hade to resort to purchasing another device as this is going on for almost 3 months and I am now fed up of waiting </p>