Lack of completing a job request

I am at my witts end with Telkom.<br> I have requested that my ADSL line be moved from Telkom to Mweb. This request I put through on 18 August.<br> I have gone into the Telkom branch store at the Lakeside Mall in Benoni, only to be told they can't do anything for me. I have called the so called 10210 number on numerous occasions, only to be put on hold forever....and still no resolution.<br> I have resorted to posting on the Facebook Telkom page, but all I get there is somebody will get back to you.<br> In the mean time, I am now paying for double ADSL line rental, as Telkom is still charging me for their rental, as well as MWEB.<br> I am sick and tired of Telkom.<br> Just do your job, and move my ADSL line.