LACK OF COMMUNICATIOSN AND DIFFICULT TO CONTACT

No internet for a week. Telkom have tried to assist but today they do not even answer the phone. I try and go to the self help portal - with trying to register the procedure stops at the point of entering my OTP. I have asked for a technician to perhaps come help only to be transferred to tech support and the line went dead. NO COMMUNICATION - really poor Telkom. All the while we have no internet and work needs to get done....