Lack of communication and no proper support

So we became part of the statics on Saturday when cables a block away was ******. Logged a call technician came out confirmed cables was ******. A call was logged for the replacement upon following up with the callcentre they confirmed that it was send to a technician to come as alternative we can go the closestTelkom for an integrated sim to use seeing that im dependable on the internet for work purposes. When i arrived at the store they informed us that integrated sims are not available and the repairs will also not be done because telkom is phasing outthe copper cabling and will be moving over to mobile routers the only alternative is to buy a sim and load data at an additional cost. This is bull****. My contract for adsl is expiring 20 may 2022 if there is not an alternative option given quickly at no cost i expect immediate cancellation without cost so i can seek alternative options. I was inconvenienced with calls and driving to branch just to get back with nothing. No one informes us ADSL is phasing out and we should consider alternative options.