Lack of Communication

I am writing this in hope that i will get a response<br> <br> I have been trying to purchase/ inquire on 4 devices since September and really not been having any Joy With Telkom services in General ranging from the Call Centre to Online Feedback an various branch visits<br> <br> The Call Centre's telephone etiquette is really poor and ranging from none helpful to aggressive and arrogant, on several occasions my calls where dropped...leading to more frustration<br> <br> Online Feedback advised they would get someone to contact myself ....still waiting 2 months later<br> <br> The walk-in stores where not knowledgeable about the products or even aware about the deals that is advertised on the website... when asked about stock they simply just don't know<br> <br> The 4 Products i inquired about are be the following:<br> * Netgear VEVG2660 VDSL Router - (stock availability/ Pricing) <br> * Samsung Galaxy Core Prime - (stock availability/ Pricing) <br> * Huawei P8 Lite -(stock availability/ Pricing) <br> * Xbox One - (stock availability/ Pricing) <br> <br> I strongly advise that some of the employees need to attend customer relations courses as well as product training courses to at least build a better rapport with the customers.<br> <br>