jP
jackie P
1 reviews | Active since Apr 2013
29 Mar 2016, 09:16
LACK OF COMMITMENT AND SERVICE
I AM SO ANNOYED, AFTER SEVERAL EMAILS AND CALLS TO HAVE OUR LANDLINE AND ADSL LINE MOVED. I STILL CANT GET A DATE OR COMMITMENT FROM TELKOM TO HAVE THIS SERVICE DONE. CLEARLY WHEN YOU ARE THE MONOPLY, SERVICE JUST DOES NOT MATTER! <br> <br> WE ARE A SMALL BUSINESS AND CANNOT AFFORD TO WAIT ANOTHER 21 DAYS, WE REQUESTED AND EMAILED ON THE 9 MARCH. NOW TO BE TOLD IT HAS NOT BEEN LOGGED AND CAN ONLY DO IT 21 DAYS FROM TODAY!
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Replies (1)Telkom's replyOfficial
29 Mar 2016, 09:29Hello jackieporter,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217618
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217618
Regards
Luleka
Telkom Social Media Team
Telkom's reply29 Mar 2016, 09:29
Official
Hello jackieporter,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217618
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM217618
Regards
Luleka
Telkom Social Media Team
