AM
Atiya M

1 reviews | Active since Mar 2009

14 Apr 2016, 20:39

Lack Of Assistance

Good Day<br> <br> I have across an advert on the Telkom website for Uncapped LTE [URL Removed] I tried to apply online and could not find a link. I requested a home demo and was not contacted.<br> <br> I subsequently went to a Telkom store to enquire and was told that the Uncapped LTE can only be app**** for online. I went back online and still could not find a link to apply. I contacted the online agents via the chat feature and even the agent was unable to assist.<br> <br> How am I supposed to apply for an advertised product if there is no avenue to apply?<br> <br> Regards<br> Dr A Mosam<br> [Email Removed]

0
Replies (1)
Telkom
Telkom's reply14 Apr 2016, 21:00
Official
Hello atiya,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.


Your reference number is: SM223794

Regards
Luleka
Telkom Social Media Team