RH
Ragab H

1 reviews | Active since Feb 2015

10 Feb 2015, 18:12

lack of accountability/poor customer service

my internet line is suspended and no one between the service consultants and the technician wants to take responsibility. I've been to their office 7 times to get the matter sorted and nothing has been done. ***

0
Replies (1)
Telkom
Telkom's reply10 Feb 2015, 19:30
Official
Hello Oubas ,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM87592.

We apologise for any inconvenience caused.

Kind regards
Telkom Social Media Team