PK
Petrie K

1 reviews | Active since Nov 2014

15 Dec 2015, 20:54

Kuilsriver Jagtershof Exchange NEEDS UPGRADE!!

HI<br> <br> I have logged so many faults on my dsl line that I cant even count anymore. I am currently using Crystal Web as an ISP and they handle my bundle plus line. Great service. Unfortunately, my line runs through a Telkom exchange which is utterly useless. This exchange needs an upgrade immediately. My ISP has run many tests and this IS the fault. I pay for a 4mb line, yet I'm currently doing a speed test and are at 0.15 ... thats lower than an ISDN 64k line... ITS A DISGRACE. I pay for a service and they just don' care. It's ****************!!

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Replies (1)
Telkom
Telkom's reply15 Dec 2015, 21:02
Official
Hello KGS04,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178719.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media