Krappy Service

<p>Due to lightning that sturck my phone lines on the night of 16/09/2016, I have no wifi or telelphone service. I reported the issue at Telkon in Menlyn on 17/09/2016, after waiting in the que for 1.5 hours, I received absolutyly rude service from two of their employees there, who unfortunately I did not take theor name but can identifiy them. I followed up on 10210 on 20/10/2016 with ref number 102BTK170916, ONLY TO FIND OUT THAT THIS IS NOT A VALID NUMBER AND THEY HAVE TO LOG A NEW FAULT. The new fault number is 293CTK200916, this now makes the first fault null and void and they start counting from the 20/09/2016, totally unnecessary. I keep following up and they have different stories every day. The exchange is down the road from house, my next step is to get a video and upload to facebook to show what the technicians are doing at the exchange. BTW my telephone accoun t is payed a month in advance and this is the useless service I get.</p>