1 reviews | Active since Nov 2014
Kept in the dark
I went to Telkom mobile Rosebank on Wednesday of last week to attempt to open a contract. The phone, a Samsung A5 was not in stock and I was advised that I would be contacted when the phone comes in. I completed all my paperwork and had all necessary documents to do so. Now I'm wondering if I should still take the offer if still no one has contacted me?? Every time I try to call it takes ages for someone to answer. Last time my airtime ran out while waiting for an answer.
1. The product on offer is not available 2. The consultant didn't call me back to inform me of ANYTHING
Come on guys, pull up your socks or I WILL take my business to Cell C or Vodacom.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,