1 reviews | Active since Jul 2011
Keep taking Debit Orders despite cancelling
I sent formal cancellation, using the Telkom forms to Telkom on the 17th of November 2017 for number ********** 847. Telkom continued to bill and has taken Debit orders at the end of November, December and January. I logged a query on the cancellation on the 9th of January, ref: ********** 5
The service is disconnected but you need to stop billing and refund me.
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible.
Your social media reference number: AI***
We do apologize for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible.
Your social media reference number: AI***
We do apologize for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Graham,
your final account prints on the 09/03 which is in credit, once you receive your final account please send us a message on Facebook or Twitter and we will log a request for a refund.
Regards
Telkom Social Media Team
Best regards,
Hi Graham,
your final account prints on the 09/03 which is in credit, once you receive your final account please send us a message on Facebook or Twitter and we will log a request for a refund.
Regards
Telkom Social Media Team
Best regards,