Keep on paying for cancelled products

I have a few mobile products with Telkom Mobile. In November 2017 I sent a cancellation request to their cancellation department. At the end of December, they still deducted money from my account for the cancelled products. In January 2018 I phoned them and tried to find out why they are still taking money of my account. They promised to fix it. At the end of January 2019 they still took money of my account!! On 7 February I phoned them again. The person that I spoke to promised that they will do a 24 hour cancellation. At the end of February they still deducted money from my account! Today I received an account statement still showing the products, thus I suppose I will just have to keep on paying for something that I cancelled last year already!!!

Than you for raping the customer Telkom!! What more do you need from me.........