SR
Shane R
1 reviews | Active since May 2014
29 Nov 2015, 11:50
Keep on closing my fault without fixing it.
I have had a fault for more than 2 months now, i am suffering from extrememly high ping and ping fluctuation, packet loss and jitter on my line. It works for a week, then its broken for a week, it works for a week then its broken for a week. i have requested numerous times that my fault not be closed during a \working week"as i know it is not going to last. They keep closing it"
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Telkom's replyOfficial
29 Nov 2015, 17:31Hello sh****69,
Our technicians are working around the clock to have the fault resolved. We will make contact with you to give you an update as soon as we have feedback on our desk.
Your social media reference number is SM172685.
Regards,
Joshua
Telkom Social Media Team
Our technicians are working around the clock to have the fault resolved. We will make contact with you to give you an update as soon as we have feedback on our desk.
Your social media reference number is SM172685.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply29 Nov 2015, 17:31
Official
Hello sh****69,
Our technicians are working around the clock to have the fault resolved. We will make contact with you to give you an update as soon as we have feedback on our desk.
Your social media reference number is SM172685.
Regards,
Joshua
Telkom Social Media Team
Our technicians are working around the clock to have the fault resolved. We will make contact with you to give you an update as soon as we have feedback on our desk.
Your social media reference number is SM172685.
Regards,
Joshua
Telkom Social Media Team