Keep on Billing cancelled account .Just hands you over to debt collectors

Account Cancellation

My Landline account was supposed to be cancelled within 60 days from 05/07/2019 as we moved house. But past 05/09/2019 my account was paid up to date and they just kept on billing me . the staff does not have a clue what they are doing as I sent numerous e-mails and called them without resolve.And they just keep on charging me Today got message that they are handing me over without even trying to communicate to me.All the proof of payments and all sms was e-mailed from me to them without any Acknowledgement.

Can honoustly say that Telkom is the worst service provider in za with the poorest customer service I've ever seen in a Business.

Just logging in here and seeing the poor ratings already says it all. The best of all is that we are in a pandemic but they still have the nerve to sqeeze every bit of money out of you and this is worst time ever as this is going to affect my credit record.

Very dissapointed