LR
Lorenne R

1 reviews | Active since Nov 2013

11 Oct 2015, 07:08

keep billing me for a service that was cancelled

I have cancelled my adsl in June 2015 but i still keep getting billed for the service which i cancelled. I dont know what to do anymore for the account to be finalised. I have been to the branch numerous times and phoned through to the call centre but nothing seems to work!!

0
Replies (1)
Telkom
Telkom's reply11 Oct 2015, 08:34
Official
Hello lorennedreyer,

We do apologise for your experience.

We will have our cancellations team look into this and assist further with your query.

Your social media ***.

Regards,
Boitumelo
Telkom Social Media Team