JD
Juanre D

1 reviews | Active since Oct 2016

05 Oct 2016, 10:57

*** service Tygervalley Branch

<p>since saturday i have been trying to get a contract, i was approved and all good except they 'did not have stock' even tho the person next to the guy helping me was sitting with 2 modems on his desk, according the him, he was keeping it for 'friends' who would come in later, and did not book it on the system, in order for it to be on the stock list. today i phone customercare, who assured me there are 9 units in the Store, got there and, o sorry this is being kept for people coming in later. . . ***! tried complaining at telkom, and after being transferred from the one person to the next for almost 30mins, somebody picked up, and just put the phone down. *** serive, *** attitude, except for the guy trying to help us, the others at the store, has an I don't give a **** about you attitude.</p>

0
Replies (1)
Telkom
Telkom's reply11 Oct 2016, 14:39
Official

Thank you for your post.

As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.

Regards,

Busi

Telkom Social Media Team

***