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sunnet W

1 reviews | Active since May 2017

12 Sept 2018, 16:07

*** TELKOM#MODERN OPPRESSORS

I have recently taken a new cellphone contract with Telkom and it has only been 2months yet i have received a bill of R1500 but my initial contract is only R300,I do not have a spending limit neither have i incurred any additional cost as per my statement which was send to be but yet i am being charged R594 X 3 (which is even more then R1500) the debit order date is on the 25th of the month as i stipulated yet i was charged R200 extra due to Telkom claiming that i made a late payment which i totally dont understand because the payment is suppose to be R300pm or was this a lie for TELKOM TO LURE PEOPLE INTO BEING EXPLOITED,I EVEN WENT TO TELKOM AND SPOKE TO KENEILWE MALEFANE (SHE EVEN ASKED IF I DO NOT WANT TO BE CREDITED & I DONT WANT TO BE CREDITED I WANT THE ACCOUNT FIXED!!HER SAYING THAT ONLY INDICATED THAT SHE KNEW THEY MESSED UP)THAT ASSURED ME THAT SHE WILL FOLLOW UP ON THIS MATTER BECAUSE THE CALL CENTER COULDNT HELP ME AS THEY WERE OFFLINE SINCE MONDAY,ERICA POTGIETER SEND ME AN EMAIL CLAIMING THAT SHE CANT GET HOLD OF ME YET SHE HAS BEEN CALLING ME ON A WRONG NUMBER!!I SENT HER MY CONTACT DETAILS AS SHE IS STUPID ENOUGH NOT TO NOTICE THAT ALL OF MY DETAILS WERE ON THE STATMENT THAT I ATTACHED ON THE EMAIL,I AM EXTREMELY DISAPPOINTED REGARDING THIS MATTER ESPECIALLY THE FACT THE NOBODY SEEMS TO BE RESOLVING IT YET TELKOM WANTS ME TO PAY RIDICULOUS AMOUNTS OF MONEY FOR SOMETHING I DIDNT AGREE TO.PEOPLE HAVE WARNED ME ABOUT TELKOM NOT I AM EXPERIENCING THE **** THEY TALKED ABOUT,IF THIS IS HOW YOU TREAT PEOPLE THEN RATHER I CANCEL THIS CONTACT CAUSE I WILL NOT BE EXPLOITED

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