*** service From your network provider

yesterday I loaded 80 Rands airtime and bought a 4 Gig mo nice bundle, which is supposed to last me a month. upon loading it I got a message, that normally comes up immediately after attempting to load bundles which said it is being processed.

Under normal circumstances I proceeded to use my "4 gig data bundle" and after two hours or so I got a message that said my out of bundle data has depleted., I was lost, checked my bundle, ***** data.

at ten o'clock last night I received a message that said my bundle was successfully activated, checked my bundle again ***** data.

I called in this morning Katlego from Telkom assisted me and tried to find ways to blame me for their mistake. I asked her whos fault it was and she said it is theirs, she put me on hold and afterwards came back and did nothing about it

how can I be held accountable for your network flaws? I got a message that said the transaction was successful afterwards so its safe to say that the bundle was supposed to be activated.

I bought the data with MY money, to you It might be nothing but I could've bought something else with my R80.00 rand

all I want is the four gig mo'nice bundle that was "successfully activated" which I never got please and thank you very much because your service is now soma net ***.

My number is ***,