SJ
Sinead J

1 reviews | Active since Oct 2015

04 Aug 2017, 14:22

*** Service

<p>Good day, </p> <p> </p> <p>Please assist, </p> <p> </p> <p>I app**** for a router online on July 26th. I was contacted the exact same day with regards to my online application and was advised that it was approved.</p> <p> </p> <p>On Aug 01, they debited my account for an amount of R149. However, I did not receive any product. </p> <p> </p> <p>Also, I was chatting to Bryce a few minutes ago, on Telkoms' online chat platform and he was of no ****ing assistance. He didn't even request for any details or offer to check or follow up on my application. Told me to contact them and disconnected the check without sayign JACK!</p> <p> </p> <p>I will proceed to dispute this debit order and refer to a different service provider if no contact is made or if I am not kept up to date. </p> <p> </p> <p>Are you telling me that you called me during office hours and kept me on the phone for fifteen minutes, obtained my banking details, asked tons of irrelevant security questions, just to debit my account and not deliver? </p> <p> </p> <p>Please do not promote how awesome your product offers are and then your employees are *** and have no sense of urgency and eargerness to assist. RHAAAAAAAAAAAA !!!!</p>

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Replies (3)
SJ
Sinead J's update08 Aug 2017, 08:19
Reviewer Update

You've been saying that. I inboxed you guys on Facebook 2/3 days ago and I am still awaiting feedback.

SJ
Sinead J's update12 Aug 2017, 11:53
Reviewer Update

AND YOU ARE STILL CALLING ME! PATHETIC I TELL YOU.

SJ
Sinead J's update08 Sept 2017, 18:55
Reviewer Update
Received.