*** NETWORK

telkom is one disgusting company! in December i was not informed that they will be taking the debit order early, bare in mind i get paid on the last day of the month which means i set my debit order up for the 1st of every month. Come January i was waiting for the debit order to go off ??? two weeks into the no the nothing was taken from my account why i do not know because like i said at the start i was not aware that they will be taking debit orders early for Jan in Dec. Obviously January was a terrible month for most of us cape town people so i needed up having to use some of the money due to personal circumstances. They then stopped my service due to me not paying but i left the money in my account for them to take and they never took it, my services was then stopped come end of Jan they then took a full R5000 out of my account and i called then 3 times that day to find out if my service would be restored they said yes i asked if there is anything more i need to pay or do they said no. we are in Feb now and my service has been stopped again for i don’t know what reason??? Advisor told me my account is in arrears which i know is not because they have taken the outstanding balance end of Jan so why has my service stopped in Feb again ??? TELKOM PLEASE REPLY TO THIS