1 reviews | Active since Aug 2014
Just the worst service or no service at all.
After 5 month battle and a HP report I finally got LTE installed in February. I cancelled my ADSL line on the 15th of January via email and then again on the 16th of March after numerous emails and calls.<br> <br> The LTE installed has got very poor signal and have had a technician out at my house a month ago but still no feedback at all.<br> <br> Some of the Reference numbers in the past couple of months:<br> ***1<br> ***2<br> ***0<br> <br> My frustrations as follow:<br> <br> Still paying for ADSL after several cancellations.<br> Poor LTE signal.<br> Now paying for ADSL and LTE but not able to use the internet properly.<br> <br> Please can someone assist me with cancellation and refund as well as technical issues on LTE. If not I would like to cancel everything all together.
We sorry for the inconvenience caused.
We will follow up with our mobile and fulfilment team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile and fulfilment team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
