YG
Yajna G
1 reviews | Active since Mar 2015
11 Oct 2015, 02:19
JUST RECEIVED AN OVER BILLING!!!!! AGAIN!
please check my charges for *** and revert back to me asap!<br> <br> i have been charge 192 service fees????<br> <br> <br> i was cut off mistakenly and reconnected within a few hours<br> <br> i paid within 14 days and i have proof of payment<br> <br> my bill states:<br> - overdue amount<br> - service charge<br> <br> <br> please correct this!!!<br> <br> <br> i will not be cut off again- *** is wrong with telkom????<br> <br> <br> this has happened to me over and over again because YOU DO NOT RECEIVE PAYMENTS !
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Telkom's replyOfficial
11 Oct 2015, 04:01Hello yajnag,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM155148
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM155148
Regards
William
Telkom Social Media Team
Telkom's reply11 Oct 2015, 04:01
Official
Hello yajnag,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM155148
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM155148
Regards
William
Telkom Social Media Team