MR
Melissa R

1 reviews | Active since Jul 2015

12 Jan 2016, 09:50

JUST PLAIN BAD CUSTOMER SERVICE

I think it is safe to say that most of SA started back to work & back into the swing of things on the 11 January 2016. All excited for the New Year & what lies ahead we packed our work bags ready to get going. Only issue is I use Telkom as my internet provider & my emails...WORST DECISION I HAVE EVER MADE!!!<br> <br> So I start up my PC, wanting to tackle the orders coming in and...NOTHING just error codes. After calling in to Telkom Business & honest to goodness holding for 43 minutes...finally a agent & all she can say is \our email server is down

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Replies (1)
Telkom
Telkom's reply12 Jan 2016, 10:35
Official
Hello Kensington18,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM186319.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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