Just pathetic accounting from Telkom

I a so sick of Telkom with the lack of service and incorrect billing issues.<br> again now I am double billed. <br> I took out a LTE contract which was a promotional package from Tekom. Before I could receive my Router a debit of R599 was made on my account. after repeated requests regarding my billing, no response was given.<br> My statement received however does not reflect the money taken and once and again I am debited the R599 and then some.<br> <br> How is it that Telkom cannot recall debiting my money.<br> <br> Calling the call centre, it now becomes my issue again to prove that the money was taken from my account. when there is no way I would have received the unit without initial payment, THAT IS A TELKOM POLICY!<br> <br> This money again will be a issue to have it refunded into my banking account!!! as this is not the first issue I have had with billing.<br> <br> Can someone do their job in telkom. <br> <br> If the last complaint is any indication, I will most likely only hear from Telkom in the new year. their responses never happen on time.