1 reviews | Active since Sept 2016

30 Sept 2016, 09:12

Just no.

<p>Ons Wednesday evening out phone line and internet both went down, and I reported the problem using telkom's automated service. This morning (Friday) I recieved a progress report that said we have yet to be assigned a technician. This means that we will be spending the weekend without internet. This is not the first time that this has happend, customer service is extremely poor.</p>

0
Replies (2)
Telkom
Telkom's reply30 Sept 2016, 09:53
Official

Hello elisna-mostert

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply02 Oct 2016, 10:19
Official

sms

Good Day

Please respond on Hello Peter, with your affected phone number and contact details.

Kind Regards
Telkom Social Media Team

Best regards,