Just lost a client you never had

I wanted to open a new cellphone contract with you. I app**** online and completed the application. However, I do not get any feedback or response. I have sent email, no response. I have phoned you couple of times, and you don't even bother to respond. I called your call center, and after waiting for 30 minutes, i finally got to talk to someone. This was on my 3rd try already. The person i spoke to said he escalated the matter directly to his manager so that I got get feedback urgently and I was promised feedback the same day. Guess what, I am still waiting for feedback. Luckily I am still with Vodacom. At least they give service. One day in 30 years when you see that pending application please remember to cancel it. I don't expect any feedback because I'm sure you don't care about your customers, but at least other people can be warned never ever to do business with Telkom.