nS
neo S

1 reviews | Active since Jun 2011

30 Sept 2015, 11:16

Just don want me to be on prepaid

I had a contract with this service provider that was supposed to send at the end of July. For two months now they have me on a month to month contract after I had advised that i'm not interested in it. I just want to be on prepaid and not on any of their contracts. Why is it so difficult to cancel my contract. I was willing to take a data contract but after the service I got i'm not interested in any of their contracts.

0
Replies (1)
Telkom
Telkom's reply30 Sept 2015, 12:31
Official
Hello sneone,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM150754

Regards
Luleka
Telkom Social Media Team