Just don't care

Our internet has being doown for more than 8 days. Reported but still no service. Telkom has for the last 4 years said that the cable has a fault and would be replaced. nothing has being done. Every time we have a hard down fall of rain we are guranteed to loose our connection. Telkom hen are you going to resolve this problem ?. Telkom are you going to credit me for the charges to have an ASDL line that does not provide the service that you are charging me for. Are you goiung to be responcible for the loss of buisness that we are experiancing due to your lack of service?. You need stop advertising on T>V. on how FAST ur service is as this is totally B.S. Please check up on the amount of reports have being logged with you regarding the loss of the internet. Telkom in general your service sucks and why dont you try hang on the line for hours trying to speak to somebody on your fault report line just unacceptable. Its time to employ compitant staff.