Just doesn't pitch!!!

We all know that Telkom delivers absolute horrible service and unfortunately I experience or rather am experiencing it once again. <br> <br> I have been waiting for 4 weeks for a technician to return to my house to Finnish a job that they started 4 weeks ago which they promised to have done within 2 days. There has been no communication from their side stating why they are not showing up, what is the delay etc.<br> <br> It is very sad that a leading company places so little emphasis on good quality customer service.