RJ
Riaan J

1 reviews | Active since Jul 2010

25 Jan 2016, 15:30

Just cant get any service out of them

I was interested in the unlimited broadband offer Telkom has, but needed to first test if I will have good enough signal.<br> I contacted the Telkom shop in Irene, and spoke to Aaron. He said it is no problem and he will come out to me and test my signal at my house.<br> On Friday I still have not heard anything from him, and contacted him again.<br> He assured me on Saturday he will confirm a time at 9:00.<br> Later on Saturday, I went past the shop and heard he is not even working there the weekend.<br> This is so the Telkom service everybody is talking about, the don't care about clients attitude.<br> This is also the reason you are losing so many client, you dont give them any other choice but to find a company that actually give a bit of service.<br>

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 17:38
Official
Hello cjjacobs,

We are very sorry for the inconvenience caused.

This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.

Should you need to contact us, please do so via email: ***.

Your reference number is: SM192370.

Kind Regards
Gadija
Telkom Social Media Team