Just another third world enterprise

<p>Why does someone have to revert to this?</p> <p>Telkom installed a 10meg ADSL line for me in November 2016 I repeatedly called them out because I didnt get 10megs instead I was getting around 4 meg. They triedto fix it but informed me I was to far away from the exchange to get anywhere close to10megs still they billed me for the full 10megs and did not bring the account down to 4 megs. I decided to rather close the account after continuous efforts to have things corrected. This is the next mission. How do you close a telkom account? Firstly tyried online and by email ... does not work. I went into a shop sat in the shop for hours before being served, have the physical proof of them receiving the docs but alas I still get billed as usual. </p> <p>I dont suggest you use telkom, there are cheaper and far more efficient service providers out there.</p>