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Lorraine R
1 reviews | Active since Jul 2018
04 Jul 2018, 14:36
June deal with the Huawei router @ R139
I'm extremely annoyed. I ordered Huawei E5573 router with the smartinternet data @ R139 deal. I was told by the consultant that I get coverage in my area. That did not happen. I waited for 72hours activation and still nothing happened. I called, I sent messages on Facebook, used the chat. So I got no help, no straight answers because you guys were offline! I refuse to make payment for services I have not used. I cancelled the services but your call centre agent said I will still be liable for payment. That's ****************! I have made no use of it so I demand a credit for the coming up invoice!
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Lorraine R's updateReviewer Update
07 Aug 2018, 11:37Hi! I still haven't been credited. I paid the July invoice for services which I could not make use off. Now I'm being billed R341 for August. What is happening? This is not right, I can't pay for services I can't use. Its unfair and *********! If this is not sorted ASAP, I will contact Consumer Watch and the Ombudsman.
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Lorraine R's update07 Aug 2018, 11:37
Reviewer Update
Hi! I still haven't been credited. I paid the July invoice for services which I could not make use off. Now I'm being billed R341 for August. What is happening? This is not right, I can't pay for services I can't use. Its unfair and *********! If this is not sorted ASAP, I will contact Consumer Watch and the Ombudsman.